When technology fails between IT and OT:
WHO OWNS RESTORING OPERATIONS?
Every provider has a boundary. IT stops at the edge of the office. OT starts at the control system. What lives between them is nobody's problem, until it becomes yours.
Most service providers manage either IT systems or OT control environments, not both.
Many energy operators find this gap the hard way, during an outage, under pressure, with production already down.
Our Purpose-Built Solution
Provision Infotech was built specifically to manage the infrastructure between corporate IT and field operational technology (OT), where most of those failures originate.
We support the full technology stack that connects corporate IT to field operations, providing proactive monitoring, certified field response, and operational accountability across both IT and OT infrastructure.
Operational Improvements Our Clients Experience
Field connectivity issues identified and remediated before they affect production
Remote site outages reduced through regular on-site reviews
Certified technicians able to access safety-restricted sites immediately
SCADA-adjacent infrastructure maintained by experienced field technicians
Incidents managed by personnel who understand production impact
Our Services
We bridge the gap between corporate IT and front-line operational technology (OT), delivering reliable, hands-on, facility based secure technology solutions that keep Western Canada’s energy infrastructure operating safely and efficiently.
-
SCADA & ICS System Upgrades
-
Hardware & Software Lifecycle Management
-
Server, Storage & Cloud Migrations
-
Legacy System Modernization
-
IT & OT Convergence Strategy
-
24/7 IT Helpdesk & Remote Support
-
On-site Deskside Support & Troubleshooting
-
Preventative & Proactive Maintenance
-
Patch Management & System Hardening
-
Backup & Disaster Recovery Planning
-
Industrial & Corporate Network Design & Deployment
-
Field Wireless & Remote Connectivity
-
MPLS, SD-WAN, and Private LTE Solutions
-
Fiber & Microwave Link Planning
-
Secure Remote Access & VPN Implementations
-
Cloud storage & Hybrid Cloud Deployments
-
Data Centre Modernization & Virtualization
-
Secure Cloud Storage & Backup Solutions
-
High-Availability & Redundancy Planning
-
IT & OT Network Mapping & Documentation
-
Rogue/Unknown Device Identification
-
Critical Systems Health Checks
-
Infrastructure & Communication Pathway Evaluation
-
Compliance & Risk Mitigation
-
Fully Managed IT & OT Support Packages
-
Dedicated vCIO & IT Strategy Consulting
-
Compliance & Governance Support
-
IT Cost Optimization & Vendor Management
-
Cybersecurity Assessments & Risk Analysis
-
Phishing & Social Engineering Protection
-
Security Awareness Training
-
Compliance & Regulatory Readiness (NIST, CIS)
-
Incident Response & Threat Mitigation
-
OT-Specific Security Solutions (Firewalls, ZeroTrust, Network Segmentation)
-
IT & OT Infrastructure Assessment for M&A
-
Cybersecurity Risk Evaluation for Acquisitions
-
IT Integration Strategy & Roadmap
-
Cost Analysis & Optimization Post-Merger
Our Coverage Spans The Full Stack
We manage the full technology stack between your boardroom and your field operations, the infrastructure most providers leave uncovered.
On-site infrastructure support at remote and unmanned facilities
Remote plant and pipeline connectivity
Field communications and operational technology infrastructure
OT-specific cybersecurity and network segmentation
SCADA-adjacent infrastructure
Corporate networks and cloud environments
We are one accountable team responsible for keeping operations connected.
The PROVISION Advantage
Service Offering
Traditional MSP
PROVISION INFOTECH
Supports Office Users
Remote Assistance
IT Uptime Focus
Reactive Support
Support Field Operations
Operational Continuity Focus
IT/OT Cross Trained Techs
Proactive Support