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Connecting Tech with Energy
Your go-to source for operational tech insights, safety-first thinking, and energy-industry expertise.


Case Study: Lightning strike recovery
During the hot summer months, extreme heat and dry conditions create an environment where lightning strikes become an ever-present risk. Even when lightning does not directly strike a facility, the immense electrical energy released by a nearby bolt can still disrupt operations. Modern oil and gas processing facilities are built with multiple layers of protection, including grounding grids, surge protection devices, shielding systems, and dedicated lightning protection struct
pvisupport
Jun 162 min read


AI Voice Scam Awareness
AI voice scams in 2026 don’t just sound convincing anymore, they sound exactly like real people. The awkward pauses, robotic tones, and obvious red flags people were taught to watch for are disappearing fast. Which means much of the advice clients have relied on for years to spot a scam call, is quickly becoming outdated. Some clients have even reported experiences where the AI voice bot asked if they would mind being placed on hold, making the call feel even more believable
pvisupport
May 251 min read


When technology fails between IT and OT: who owns restoring operations?
Well, every provider has a boundary. Typically, IT stops at the edge of the office. OT stops at the control system. What lives between them is nobody's problem, until it becomes yours. IT teams secure networks, manage endpoints, and keep business systems running. Their domain typically ends at the “edge” of the office environment, including firewalls, servers, cloud platforms, and user devices. On the other side, OT teams live in a different reality. They are responsible for
pvisupport
Apr 73 min read


What Makes a Managed Service Provider different?
We are so glad you asked and we would love to tell you! At Provision Infotech , we see a common pattern when new clients come to us: their previous MSP was reactive , not strategic. In today’s operationally dependent environments, especially where IT and OT intersect, reacting after failures occur is no longer acceptable. Businesses especially ones that require a field team to support their remote locations, need a partner that prevents issues before they impact safety, upti
pvisupport
Jan 212 min read
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